Learn from these complaints BANKING: IT'S VITAL TO KNOW YOUR RIGHTS AS A CUSTOMER TO ENSURE YOUR MONEY IS SAFE .+ To hold bank liable for a loss, you must prove negligence on the bank's part. Consumers can learn from banking complaints resolved by the Ombudsman for Banking Services to prevent it happening to them. It is important to know your rights as a bank customer to ensure you make informed decisions and keep your money safe. The ombudsman released its annual report for 2022 last week and the report shows that most consumer complaints about banks were about fraud that specifically targeted current accounts and digital banking. Beware of this mistake A consumer's building loan was approved for R2 283 516.00 at prime minus 0.50% 6.50% and he proceeded with his building project.
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