At the OBS Annual Banking Awards ceremony, the top-performing banks were recognised for their efforts in resolving compaints.

As vehicle repossession increases when people fall behind with vehicle repayments, the rights of consumers and banks need clarification.

It is no secret that technology has made it easier for fraudsters to steal and manipulate personal information through phishing emails,...

Although banks appear to be making greater efforts to resolve some types of consumer disputes internally, banking fraud related to...

The need for trust within the banking sector has, in recent years, never been more important than it is today. Recent times have seen the...